Insider Box FAQ’s

This information is subject to change.

  • Absolutely! At checkout, make sure to input the recipents address as the shipping address. We will not mail anything to that address until the scheduled date of the box(es) you sign up for. You can send a card in advance of the box, with this option, or include a gift note with the box at checkout. The gift note will be sent when the box is shipped.

  • Anyone! We suggest ages 21 - 60 would be best, but any age works! We'll also ask the age at checkout. We offer women’s and general boxes to fit everyone’s style.

  • December 31st, 2023 for “All Months” boxes and January.

    March 1st, 2023 for April & “Three Month” boxes.

    July 1st, 2023 for August and “Two month” boxes.

    October 1st, 2023 for November boxes.

  • Unfortunately, in order to give us enough time to source quality local products from independent makers, all boxes have to ship on the same schedule. Please email us if you are in need of a gift note to gift before the box arrives.

  • We will be sourcing a variety of items including things like t-shirts, wallets, coasters, cups, and if you choose a local box gift cards and experience coupons.

  • Each box will include at least three tangible items (think t-shirt, hat, etc.) and our local boxes will include at least one gift card or one offer card. Expect 4-6 items. Our Out of Towners will receive 1-3 additional products in lieu of the gift card and offer card.

  • We choose items that we think you'll enjoy from a variety of Cleveland makers! If you are a business that wants to be featured, please send us an email.

  • While we sincerely hope you enjoy each item we source, we'll understand if you gift any item you don't use to a friend! Unfortunately, we will be unable to offer refunds.

  • You'll choose the month(s) at checkout. They will arrive according to the schedule below. You will be notified via the email you signed up with for tracking information.

    Box 1: Early January

    Box 2: Early April

    Box 3: Early August

    Box 4: Early November

  • Amazing! You can check out for more boxes here.

  • Once you have placed your order you (or your recipient) are unable to cancel your subscription for a refund. Since we are sourcing these items from local businesses we want to be respectful of their time and order minimums and need adequate time to coordinate each box. If you are looking to cancel at least 60 days from the next box, please email us and we'll see what we can do for you.

  • Great, please send us an email.

  • We're sorry about that! Please send us an email.